Monday, May 19, 2008

Anybody there?

One way to truly annoy your customers is the modern day convenience of automated phone systems that don't allow you to talk to a real live person.

Where I work, I sometimes get the automated system, if our receptionist is busy on another line, and I just hang up and dial again. Friday I dialed 5 times just so I could talk to Bonnie.

If you hate automated phone systems as much as I do, check out these websites suggested by Kim Komando for numbers and tricks to talk to a live person.

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